Jack Randall - WordPress

Care Packages

Professional builds. Reliable support. Zero stress.

Building a great website is the first step. Keeping it fast, secure, and up-to-date is the second. I don't just "hand over the keys" and run off into the night; I provide the technical oversight that ensures your site remains a high-performing asset, not just another lump of stress to add to your plate. 

To make quality, professional website design financially accessible, I offer a Subscription-based build model. 

The Build: We take the headline quote, which could be a large number, and spread the cost of your site build or redesign over 12, 24, 36 or even 48 months. This payment model is designed specifically to help small businesses like yours have access to websites that might cost $5,000 or more at a manageable monthly operating cost, with no massive upfront invoices to keep you awake at night...

The Bundle: During this payment period, the Essentials Package (or the Complete Support Package if you choose to upgrade from the outset) is included in your monthly payment at no extra cost. Your site is protected, monitored and securely hosted from day one.

The Handover: Once the build is paid in full, YOU own the site. You can choose to keep the Essentials Package active, upgrade to Complete Support Package (if you didn't already), or take over the maintenance yourself and run with it.

Let's take a look at the Packages.

The Essentials: $99 - Recommended

Perfect for small business websites that need reliable maintenance without the complexity.

What's Included:

  • Updates & Security
    • Monthly WordPress Core updates
    • Plugin updates (up to 10 plugins)
    • Theme updates
    • Security monitoring
  • Performance & Reliability
    • Uptime monitoring (24/7)
    • Monthly site health check
    • Broken link checks
  • Backups
    • Weekly automated backups
    • 30-day backup retention
    • One free backup restore per year
  • Support
    • Email support (48-hour response time)
    • 1 hr of dedicated time. Perfect for routine text edits, image swaps, or small layout tweaks to keep your content fresh.
    • Emergency support for site-down issues

The Complete Package $199

For businesses that want hands-off WordPress management plus domain and email support.

Everything in Essentials Package, plus:

  • Enhanced Maintenance
    • Weekly WordPress Core Updates
    • Unlimited plugin updates
    • Daily automated backups
    • 60-day backup retention
    • Two free backup restores per year
  • Domain & Email Management
    • Domain Name setup renewal management
    • DNS Configuration and updates
    • Email Account Setup and management
    • Email Forwarding configuration
  • Hosting Support
    • Hosting account management
    • Server performance monitoring
    • SSL certificate installation, monitoring and renewal
    • Monthly hosting optimization
  • Priority Support
    • Email support (24-hour response time)
    • 3 hours of dedicated time per month. This allows for more significant work, such as building new landing pages, setting up new integrations, or advanced design refinements
    • Proactive Management: On this tier, I don't just wait for you to email; I look for opportunities to improve your site's performance and usability.
    • Quarterly strategy check-in call
    • Priority emergency support

Addon Services

  • Extra Content Updates: $65/hour
  • New Page Creation: $200 per page
  • Additional Backup Restores: $100 each
  • Content Writing & Blog Post Package (strategically crafted with AI, human-edited to ensure it has your brand voice): $150 - $250.

What's NOT Included

To keep things simple and transparent, these services are outside the care packages:

  • SEO optimization and strategy
  • Custom development or coding
  • Graphic design or logo creation
  • Social media management
  • E-commerce setup or management
  • Major site redesigns
  • Third-party integrations beyond basic plugins

Terms

  • Month-to-month agreements (cancel anytime with 30 days notice)
  • All updates performed during off-peak hours
  • Client notified before any major updates
  • To ensure availability for all clients, support hours are allocated monthly and do not roll over.
  • Response times are business days (Monday-Friday, 09:00 - 17:00)

Content updates include things like modifications to existing text, images, and basic layout adjustments. Major feature additions or substantial site changes will likely require a separate project quote.

For a more complete overview of the fundamental view the Terms & Conditions.

If you're ready...

Use the form below to get in touch and I'll get back to you as soon I can, take a look through the work in my Portfolio, maybe read a bit about Me and we'll see about getting the ball rolling on your Site or Project. 

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Terms & Conditions Overview